N900: The Saga Begins…

11 01 2010

It seems that NewEgg does not require UPS to have signature confirmation on their $700 delivered packages. How convenient. UPS has “delivered” the N900 to my “FRONT DOOR” according to their tracking page;

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Well, it’s not actually there. After a brief chat with a NewEgg representative, I’ll be waiting 7-10 days for an answer as to where my package is. I’ve never had UPS just leave stuff here. I’ve always had to sign for UPS. DHL, FedEx and USPS (CanadaPost takes the blame once it crosses the border) have all dropped stuff on my porch and left it – stuff worth hundreds of dollars. This is why I went with NewEgg and UPS shipping, I’ve always had to sign for it – or I receive a phone call and we schedule a time for delivery.

I talked with another rep today, and he told me they are in contact with UPS so far, and will be e-mail me shortly. Worse comes to worst, I will dispute it with MBNA/Mastercard and fill my pockets with the missing cashflow.

Having said that, I’m not worried – as NewEgg has excellent customer service, and between them and UPS – I will get my N900, or I’ll get my money back, and simply order another one and set the delivery to a work address. I’ve been hounding the Maemo boards again and re-activated my account from when I worked on the N810.

Everything will be going swimmingly soon.

thumbs_up2 

Thumbs up for the bum rush!

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One response

12 01 2010
eddy

Man this is really weird. Sorry to hear that. Good that the support is in place, and you’re on top of it. Good luck with your review. I’m interested to hear how the N900 is!
Take care!

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